Satisfaction & Refund Guidelines
Due to the non-tangible, instantaneous nature of digital streaming licenses and server bandwidth allocation, subscriptions become active and fully consumed immediately upon credential delivery.
If you experience technical non-delivery where credentials cannot be provisioned due to an internal server fault, our team will work to resolve the issue within 24 hours or issue a full refund.
We encourage all users to contact our 24/7 technical desk to resolve any app compatibility or buffering issues prior to initiating bank disputes.